Terms and Conditions
Effective Date: June 26, 2025
Company Name: Frayze Technologies Inc.
Website:https://frayze.ca
1. Acceptance of Terms
By accessing or using any services provided by Frayze Technologies Inc. (“Frayze”, “we”, “us”, or “our”), including our website, automation tools, CRM software, and integrations (collectively, the “Services”), you agree to comply with and be legally bound by these Terms and Conditions (“Terms”). If you do not agree, you must not use our Services.
2. Services Provided
Frayze offers AI-powered customer relationship management (CRM), automation workflows, marketing tools, software integrations, consulting, and analytics solutions for businesses.
Our pricing includes flat-rate subscriptions and usage-based billing for services such as SMS, voice automation, AI-generated content, and data processing.
View our current plans and usage fees here:
3. Eligibility
To use Frayze, you must be at least 18 years old or the legal age of majority in your jurisdiction. By registering an account, you confirm that the information you provide is accurate and complete.
4. Account Responsibilities
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately if you suspect unauthorized use.
5. Pricing, Billing & Cancellations
Frayze Services may be billed via:
- Flat-rate subscription plans, or
- Usage-based pricing, based on real-time consumption of services.
Full pricing details: frayze.ca/pricing (if available) or
Refunds & Disputes:
Payments are non-refundable unless otherwise agreed. Billing issues must be reported within 10 days of charge.
Cancellations:
Cancel anytime by contacting us or visiting your account settings. To avoid the next charge, submit cancellation requests at least 3 business day before the renewal date.
6. AI & Automation Disclaimer
Frayze Services leverage AI and automation, including content generation, data analysis, and messaging. While we strive for high accuracy, outcomes may vary. It is your responsibility to review any automated output before acting on it.
Beta or experimental tools are provided as-is without guarantees of accuracy, reliability, or availability.
7. Service Availability
We aim for 99.9% uptime, but we do not guarantee uninterrupted access. Service may be temporarily unavailable due to maintenance, third-party outages (e.g., Twilio, AWS), or unforeseen issues.
8. Data Ownership & Retention
You retain full ownership of your data. We never sell or share client data without permission. Frayze may temporarily access your data for support, quality assurance, or product improvement purposes.
You may request full data deletion via our Delete My Data page. Upon cancellation, we retain data for up to 60 days unless otherwise requested.
9. Acceptable Use Policy
You agree not to use our Services to:
- Send spam or bulk unsolicited messages
- Harass, impersonate, or abuse others
- Violate laws or regulations
- Engage in fraud or deception
- Distribute malware or attempt to access systems without permission
Violating this policy may result in suspension or permanent termination of your account.
10. Third-Party Integrations
Frayze integrates with third-party platforms such as Go High Level, Twilio, Meta (Facebook/Instagram), and AWS. We are not responsible for interruptions or data loss originating from third-party services.
11. Intellectual Property
All content, software, branding, and designs created by or for Frayze Technologies Inc. are our intellectual property. You may not copy, distribute, or reverse-engineer any Frayze product without written consent.
12. Privacy Policy
Your use of our Services is governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.
13. Termination
We reserve the right to suspend or terminate your access to Frayze at any time, with or without notice, for violation of these Terms or abuse of our systems.
14. Beta Tools & Experimental Features
Frayze may offer early access to beta tools. These may be untested or incomplete and are provided without guarantees or support. Use at your own discretion.
15. Revisions and Updates
These Terms may be updated from time to time. We will post the latest version on our website, and continued use of our Services constitutes acceptance of any updates.
16. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
17. Support & Contact
For support, questions, or legal concerns, please contact:
Frayze Technologies Inc.
📧 hello@frayze.ca
📍 202 Franklin St N, Thunder Bay, ON, Canada
🛠️ Support Page (if applicable)